How can I place a purchase order?
XRatel Products link products
Business customers can place a purchase order (PO) through our customer service. Private customers are not eligible for this type of order. POs should be printed directly from your accounting system on company letterhead.
All POs must include the following information so that we can process your order:
  • The product name and, if known, the product ID number
  • The number of units you wish to order
  • The name to which the product should be licensed
  • Your company's billing address and, if applicable, a different delivery address
  • Contact name, phone number and fax number
  • The e-mail address for the order confirmation and invoice and, if different, the e-mail address for delivery
  • The currency you would like to order in (if applicable)

If this information is complete, our customer service will be able to process your order without delay.

Customer service USA
(Language: English)
element 5
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
Tel.: +1 952 646-5593 or +1 877 546-3818
Fax: +1 952 646-4552


Customer service Germany
(Languages: German/English/French/Italian/Spanish/Portuguese)
element 5 AG
Vogelsanger Straße 78
50823 Cologne, Germany
Tel.: +49 221 31088-30
Fax: +49 221 31088-29

 
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